Shipping policy

  • At JAINZ STORE, we aim to deliver your orders quickly, safely, and transparently across India. Here is everything you need to know about how your items are shipped and delivered.

    1. Order Processing Time

    • All orders are processed within 1 TO 2 BUSINESS DAYS (excluding Sundays and national holidays) after receiving your order confirmation email.

    • Orders placed after 3:00 PM IST will begin processing on the following business day.

    • During peak sales, new collections, or holiday seasons, processing times may extend slightly. We will keep you updated via email or WhatsApp if there are any unexpected delays.

    2. Shipping Methods, Delivery Timeframes & Costs

    We partner with reliable courier services (such as Delhivery, Blue Dart, and Shiprocket) to ensure safe and timely deliveries.

    • Standard Shipping: Delivered within  4 TO 7 BUSINESS DAYS. Free on orders above ₹999.

    • Express Shipping: Delivered within 2 TO 3 BUSINESS DAYS for major metro cities. Available at a flat fee of₹150 at checkout.

    • Cash on Delivery (COD): Available for select pin codes with a convenience fee of MINIMUM ₹50.

    3. Order Tracking

    • Once your order is dispatched, you will receive a confirmation email and SMS containing your unique Tracking ID and a direct link to track your shipment in real-time.

    • You can also track your order anytime by visiting  WWW.JAINZSTORE.COM and entering your order number and mobile number.

    4. Delivery Issues & Delays

    • Incomplete or Incorrect Addresses: Please ensure your shipping address, landmark, and pin code are correct at checkout. JAINZ STORE is not responsible for delayed or failed deliveries resulting from incomplete or inaccurate address details provided by the customer.

    • Service Delays: While our logistics partners aim for on-time delivery, unexpected delays may occur due to severe weather, regional transport disruptions, or public holidays.

    • Damaged or Missing Packages: If your package arrives visibly damaged, tampered with, or unsealed, please do not accept the delivery. Immediately take photos/videos of the package and contact our customer support within 48 HOURS so we can resolve it for you.

    5. International Shipping

    • Currently, JAINZ STORE ships exclusively within India. We are working hard to bring our collections to international customers soon!

    6. Contact Us

    If you have any questions regarding your shipment, our team is always here to help

    • WEBSITE: WWW.JAINZSTORE.COM